Shipping & Returns

Returns Policy

If you are unsatisfied in any way, or are requesting a refund, please contact us directly via the form below or email us at info@4biltong.com.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If an order is placed for an event, please contact us to confirm shipping. 4Biltong.com is an online store & local Houston customers are welcome to pick-up their orders. Once your order is placed, please call to arrange a pick-up time.

Note: Our products are not for resale.

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